Calm Home Tech · For Families
Patient, in-home tech help
for your parent.
So you don't have to troubleshoot their TV over FaceTime for the third time this week.
Book a VisitThe Situation
You know exactly how this goes.
Their remote stopped working. The WiFi is "broken." They got a call that scared them. They can't figure out how to video call the grandkids.
And you're an hour away trying to explain it over the phone.
We go to their home. We fix it. We explain everything to them — calmly, clearly, without making them feel small. And we leave them with a written guide so they don't have to call you about it again.
How We Work
We ask before we touch anything.
We listen first
We ask before we touch anything. We explain while we work. We go at their pace — not ours.
We never rush
We never talk down. If the technology is confusing, that's the technology's fault — not theirs.
Every visit ends the same way
We tell your parent what they can now do, leave behind a written guide, and make sure they feel comfortable before we walk out the door.
Success looks like calm
If your parent feels calmer at the end than the beginning, the visit was a success — even if nothing "major" got done.
What We Help With
The things that keep coming up.
TV
Remote confusion, streaming apps, soundbar, cable and input issues. If they can't watch what they want to watch, this is the visit.
Phone
Setup, contacts, FaceTime, texting, photos, voicemail, accessibility settings. Anything about their phone that's been causing frustration or confused calls to you.
Computer
Laptop or tablet setup, WiFi, email, Zoom, printing, file management.
WiFi
Router issues, slow connections, device connections, labeling, restart instructions.
Smart Home Basics
Echo, Google, voice commands, simple plugs or lights.
Keeping Them Safe — Included at No Extra Charge
Scam awareness, recognizing suspicious calls and emails, knowing what to ignore and when to ask for help. Because the scam call your parent got last week shouldn't keep either of you up at night.
Pricing
One visit. One problem. No meter running.
Seniors & 55+ Communities
$55
per visit
Standard
$79
per visit
No hidden fees. No hourly meter running. One visit, one problem.
The Guarantee
If we can't fix it, they don't pay.
That's it. No fine print.
What They Get After
A cheat sheet made just for them.
Every visit includes a personalized cheat sheet — written in plain language, specific to their setup. Not a generic manual. A simple guide that covers exactly what was done and how to use it, so they don't have to remember everything — and you don't have to re-explain it over the phone.
We can send you a copy of the cheat sheet too, so if your parent calls you later with a question, you have the same guide they do.
If something comes up later, they can always book another visit.
Book a Visit
One visit. We go to them. We fix it.
You stop being the IT department.
Tell us what's been frustrating them. We'll take care of the rest.
Get in Touch